Account Director (all genders)

Contrat à durée indéterminée (CDI), Temps plein · Los Angeles

(Y)OUR MISSION:

Team Leadership:
- Lead, mentor, and motivate, ensuring team growth and development.
- Provide direction and support in managing client accounts.
- Foster a positive team environment, promoting collaboration and excellence.
Client Relationship Management:
- Act as the primary point of contact for key clients, building and maintaining long-term relationships.
- Understand client needs and business objectives, ensuring strategies align with their goals.
- Proactively manage expectations and deliver exceptional service to foster client retention and satisfaction.
Strategic Planning & Campaign Execution:
- Develop and implement comprehensive social media and digital marketing strategies that align with client objectives.
- Oversee the end-to-end campaign process, from concept through execution, ensuring timely delivery and quality control.
- Collaborate with internal teams to create innovative, results-driven solutions tailored to client needs.
Performance Tracking & Reporting:
- Monitor the performance of social media and marketing campaigns, generating reports that highlight key metrics and results.
- Analyze data and campaign outcomes, providing actionable insights and recommendations for optimization.
- Communicate performance results to clients regularly, demonstrating value and identifying areas for future improvements.
Budget Planning & Cost Calculations:
- Manage budgets for client projects, ensuring financial targets and budgetary constraints are met.
- Perform detailed cost calculations, balancing cost efficiency with client satisfaction.
- Track and report on financial performance, addressing any discrepancies as necessary.
Cross-Functional Collaboration:
- Work closely with other disciplines to ensure alignment on client goals and seamless execution of campaigns.
- Drive collaboration across departments to ensure campaign success and maintain consistency in client communication.
Business Development & Upselling:
- Identify opportunities to grow existing client accounts by offering new services, products, or campaigns.
- Lead pitches and upselling initiatives, presenting compelling solutions that meet evolving client needs.
- Stay informed on industry trends and market changes to identify new business opportunities.
Team Development & Coaching:
- Support the continuous development of your team, offering coaching, training, and performance management.
- Encourage personal and professional growth within your team, helping them to achieve their full potential.
- Create a culture of learning, ensuring the team remains up-to-date on the latest industry trends and best practices.

YOU:

Career: You have at least 5 years of experience in account management, preferably in social media or digital marketing.
Leadership: You have proven experience in leading and motivating teams.
Language Skills: You possess excellent communication skills in English, both written and spoken.
Analytical Skills: You demonstrate strong analytical abilities for interpreting social media KPIs and creating performance reports.
Client Orientation: You have a high level of service orientation and the ability to build and maintain strong client relationships.
Management Skills: You possess excellent project management skills and the ability to handle multiple projects simultaneously.
Expertise: You have experience working with major social media platforms and analytical tools.

US:

Culture: Experience the unique JOLI spirit with exciting and varied tasks in a young, motivated, and rapidly growing company that values flat hierarchies and short decision-making processes.
Development: Enjoy a high level of responsibility and the opportunity to actively shape your role, with plenty of room for personal and professional growth, as well as opportunities for advancement.
Benefits: Take advantage of our excellent knowledge management and coaching.
Work-Life Balance: We offer flexibility for hybrid and flexible working arrangements, and by agreement, we also support workations to help maintain your work-life balance.
Appreciation: Expect an open, honest, and appreciative work atmosphere where successes are celebrated together!
Workspace: Look forward to a beautiful office in Beverly Hills, CA with all the extras and the latest technical equipment. Home office options are available by arrangement.
Global Perspectives: Work internationally, with locations in Hamburg, Berlin, and London.
Good Vibes: Regular team events to strengthen networking, exchange, and the JOLI spirit.

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Über uns

Joli is a social media powerhouse specializing in creator marketing, in-house content production and performance marketing. With a team of seasoned professionals, Joli creates customized social media strategies that engage desired audiences and deliver measurable results, making it the first choice for brands looking to significantly impact the digital space.

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